INSURANCE & PAYMENT

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Insurance Plans

Our office accepts most insurance and union plans. The followings list the most common plans we accepted:

  • VSP - Vision Service Plans
  • MES – Medical Eye Services
  • EM – EyeMed
  • SafeGuard – Block/AVP
  • All Union Plans
  • Other Plans – Please CALL for Updates

 

Courtesy discounts (20% off*) are offered to all members of the following medical plans:

  • Aetna
  • Blue Shield
  • Blue Cross
  • Kaiser
  • Universal
  • Other Plans – Please CALL for Updates

* 20% off discount applies to the total regular purchase amount, excluding products from Oakley Sun/Rx, Maui Jim Sun/Rx, all disposable contact lenses, insurance overage and co-pays. May not be combined with other special offers and vision insurance plans. Restrictions apply. See store for details.

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Payment Options

  • Cash
  • Checks (approved by TeleCheck)
  • Visa/Master/Debit
  • American Express
  • Discover

A mandatory 50% deposit payment is required for processing all orders.

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Returns/Exchange Policy

Frames from our generic collection will be unconditionally warranted for 180 days from the date of delivery.

All frames and sunglasses are not warranted if prescription lenses are mounted by a third party.

In the event a frame cannot be repaired or replaced during the warranty period, and lenses were purchased from us, then new-like lenses will be provided at no charge in a frame of equal or lesser value.

The patient assumes all risks of lenses and/or frames being re-used, modified or re-adjusted. The utmost care is given to the patient's supplied product. However, breakage can and does happen on occasion. In the event of breakage, a 15% courtesy discount will be extended if the patient wishes to replace the damaged goods at our office.

Purchase of a "Scratch-Resistant-Coating" does not guarantee scratch-proof performance of the lenses. The coating will only provide protection of lenses from minor scratches. In the event lenses are severely scratched, a 20% courtesy discount will be extended if the patient wishes to replace the lenses at our office.

All non-disposable contact lenses purchases may be returned within the first 7 days for a store-credit-only refund (excludes professional fees). Disposable lenses are returnable (store credits only) if the boxes are unopened, there is no writing on the boxes and the purchase is made within 7 days of the date of return

In the event a patient is unhappy with the vision in their spectacles, a second exam will be provided at no additional charge, and the appropriate changes, if any, will be made to the lenses. If the patient is still unhappy, then the patient will, at their own expense, select another office to have their eyes examined. Our office will then remake the lenses a third time to the doctor's prescription. Unless there are deviations from the supplied prescriptions, this will conclude the services/materials provided at no charge to the patient.

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